Returns & Exchanges

At ROKA, we stand behind our high-performance gear and offer a 30-day trial period to ensure your equipment meets the demands of your training and racing. If you are not completely satisfied with your purchase, we provide easy returns and exchanges to get you back to your peak performance.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags and protective cases are included, and securely seal the box with the new label attached.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; you will receive a confirmation email and your refund or exchange will be processed within 5-7 business days of receipt.